- Introduction
- These terms and conditions - the terms - govern every contract made between WooWooDesign.com (Emma Marie Collins) for the supply of goods and services to any person, firm or company (- the client -).
- The terms prevail over any written terms and conditions of the client.
- Any variation to the terms must be agreed in writing by a director of WooWooDesign.com (Emma Marie Collins).
- All contracts between WooWooDesign.com (Emma Marie Collins) and the client will be governed by English law and the parties agree to submit to the exclusive jurisdiction of the English courts.
- Price and payment
- The client will WooWooDesign.com (Emma Marie Collins) the fixed fee or current price list charge - whichever is agreed at the time of instruction.
- WooWooDesign.com (Emma Marie Collins) will invoice the client at 28 days if feedback is not received to progress the clients project.
- Invoices from WooWooDesign.com (Emma Marie Collins) to the client for supply of goods or services should be paid in full on receipt of invoice, by bank trasnfer, cash or cheque.
- WooWooDesign.com (Emma Marie Collins) reserves the right (without disclosing a reason) to demand payment for work on collection at any time.
- The client will pay WooWooDesign.com (Emma Marie Collins) any expenses incurred by in connection with the recovery of monies outstanding (including legal costs on an indemnity basis).
- Ordering
- Orders for work must be given in writing to WooWooDesign.com (Emma Marie Collins) by the client.
- Not withstanding clause 3.1, if WooWooDesign.com (Emma Marie Collins) accepts a verbal order from the client WooWooDesign.com (Emma Marie Collins) will not be held responsible for any mistakes (made by either party) arising from that verbal order.
- WooWooDesign.com (Emma Marie Collins) reserves the right to refuse to accept any order.
- Quotations
- All quotations given by WooWooDesign.com (Emma Marie Collins) will be valid for 28 days from the date of quotation.
- If the clients final order changes from the original specification made for the quotation, WooWooDesign.com (Emma Marie Collins) reserves the right to vary the quotation.
- Turnaround times
- Turnaround times which are quoted in the price list and web site are normal target times only and WooWooDesign.com (Emma Marie Collins) accepts no liability for failure to meet these times, but will use its best endeavours to do so.
- Image sizes
- Some transparencies and/or negatives do not have the exact same proportions as certain paper sizes. If this is the case, the client must inform WooWooDesign.com (Emma Marie Collins) if they require the full image area or if image should be cropped to fill the desired print size. If no instructions are given WooWooDesign.com (Emma Marie Collins) will print the full frame.
- Print finish
- Unless stated by the client, WooWooDesign.com (Emma Marie Collins) will decide, at its sole discretion, which print finish to use (ex. matt, semi-matt or gloss).
- ADSL data transmission
- WooWooDesign will not accept responsibility for loss of earnings to the client for untransmissable ADSL data. It is solely the responsibility of the client to ensure the receiving end of the ADSL transmission has an active compatible computer. It is also the responsibility of the client to ensure the correct ADSL address is given to WooWooDesign.com (Emma Marie Collins).
- Colour balancing
- WooWooDesign.com (Emma Marie Collins) will, if requested by the client, scan images to a colour balance provided by the client by way of reference prints or polaroids.
- If no such request or reference material is provided by the client WooWooDesign.com (Emma Marie Collins) will scan and/or print images using its own judgement for colour balancing.
- Uncollected work
- If any items of work including prints and original files belonging to a client are not collected after 12 months of the requested work being done, WooWooDesign.com (Emma Marie Collins) reserve the right to dispose of such material.
- Copyright and moral rights
- WooWooDesign.com (Emma Marie Collins) claims no copyright in material submitted to us for the purposes of fulfilling the clients instruction.
- The client warrants that the client owns or controls all rights, has obtained all copyright, or has permissions, consents and waivers that as are now and hereafter required for all copying, processing, scanning, printing and manipulation to be undertaken by WooWooDesign.com (Emma Marie Collins).
- The client also warrants that no copyright or moral rights will be infringed by WooWooDesign.com (Emma Marie Collins) carrying out the requested work.
- The client agrees to indemnify WooWooDesign.com (Emma Marie Collins) against all losses, damages, claims or expenses which WooWooDesign.com (Emma Marie Collins) may incur by virtue of any breach of the above warranties.
- Liability
- The client must contact WooWooDesign.com (Emma Marie Collins) concerning details of an invoice within 7 days of the date of the invoice.
- WooWooDesign.com (Emma Marie Collins)'s liability to the client or any other party for the loss including theft, or destruction or damage to any materials provided by the client which are deposited with WooWooDesign.com (Emma Marie Collins) for whatever reason;-
- Will be limited to the replacement cost of the actual material and;
- WooWooDesign.com (Emma Marie Collins) will not be liable for the cost of reshooting or reprinting the material contained on the material and;
- WooWooDesign.com (Emma Marie Collins) will not be liable for any loss or damage to the client or any other party including loss of income and;
- It is the clients responsibility to insure against such loss and damage.
- WooWooDesign.com (Emma Marie Collins) will not be liable for failing to complete any contract between WooWooDesign.com (Emma Marie Collins) and the client due to circumstances beyond WooWooDesign.com (Emma Marie Collins) control including loss of power supply, machine breakdown, loss of materials, fire, storm, flood, act of god, war, civil disturbance or terrorism.
Services
- Web & Online
- Website Design
- Website Development
- Static and animated banners
- Graphic
- Logo Design
- Branded Print Collateral
- Brochure Designs
- Leaflets and Flyers
- Graphics and exhibition display